Even If We Didn't Install It
Before you panic, run through this 60-second checklist:
Ready to get help? Call or text 855-364-3362 or use the booking form below.
Click any service below to see how we diagnose it, what affects cost, and when repair turns into upgrade.
What it is: The buried wire has a break somewhere, stopping the signal. Transmitter usually beeps.
How we diagnose: We use specialized equipment to trace and pinpoint the exact location of the break.
What affects cost: Distance to your location, number of breaks, wire length that needs replacing.
Upgrade consideration: If there are multiple recurring breaks or old splices failing, upgrading to fresh wire may be more reliable.
What it is: The control unit that powers the system. Issues include beeping, lights not working, or no signal output.
How we diagnose: Check power supply, test loop continuity, verify signal output.
What affects cost: Whether it's a setting adjustment, replacement parts, or full transmitter replacement.
Upgrade consideration: Older transmitters can be replaced with LINK WiFi-enabled models for app control and alerts.
What it is: The collar isn't beeping or correcting properly.
How we diagnose: Test battery, check contact points, verify receiver functionality and settings.
What affects cost: Simple fix vs. replacement collar needed.
Upgrade consideration: Upgrading to rechargeable collars eliminates ongoing battery costs.
What it is: Worn straps or contact points affecting proper collar fit and function.
How we diagnose: Visual inspection of strap condition and contact points.
What affects cost: Parts needed, compatibility with your current collar.
What it is: Disposable batteries for older collar models.
How we help: We sell replacement batteries for all major brands at competitive prices—about half what Invisible Fence® charges their customers.
Better option: Consider upgrading to rechargeable collars to eliminate this ongoing cost.
What it is: Preventive maintenance—checking wire continuity, signal strength, collar function.
When to consider: Before adding a new dog, after major landscaping, or if system seems less reliable.
What it is: Adding wire for gates, creating garden exclusion zones, expanding coverage areas, adding driveway crossings.
What affects cost: Amount of new wire, number of crossings, site complexity.
What it is: Help with training a new dog, or refreshing an existing dog who's testing the boundary.
How we help: We can guide you through proper training steps, adjust settings, and provide hands-on support if needed.
What it is: Adding collars for additional dogs to your existing system.
What affects cost: Number of dogs, collar model selected.
What it is: Keep your existing wire, upgrade to Pet Stop rechargeable collars or LINK app-enabled system.
Benefits: No more battery purchases, app control, battery level visibility, warning/correction history.
Compatibility: Works with most existing systems—we'll verify during consultation.
What it is: Replace everything—wire, transmitter, and collars—with new Pet Stop equipment.
When to consider: Very old system, multiple recurring failures, or you want the latest technology with warranty coverage.
Here's what to expect when you book service with us.
If you can, include photos of your transmitter and collar. Tell us what changed right before the problem started (yard work, power outage, new dog, etc.).
Some issues can be solved with a quick settings check or troubleshooting steps we can walk you through over the phone. If we can fix it remotely, we will.
We'll confirm a window and what we're coming prepared to do. Lead times vary seasonally—sometimes within days, sometimes 2-3 weeks during busy periods.
We locate the problem, explain what we found, and complete the repair. All connections are sealed with moisture-protected joins for long-lasting reliability.
We test the full system, walk you through what we did, and make sure you understand next steps or any maintenance recommendations.
We serve Southwestern Ontario including Toronto/GTA. Scheduling varies seasonally (spring rush vs. slower seasons). Travel affects pricing and is handled via custom quoting.
Fill out the form below and we'll get back to you quickly. The more detail you provide, the better we can help.
We can often service and repair existing systems—even older ones. In many cases, we can upgrade parts without replacing the whole system.
Some very old or proprietary systems may limit what parts can be reused. If we hit that situation, we'll explain your options before doing extra work.
Trademark Disclaimer: Invisible Fence® is a registered trademark of Invisible Fence, Inc. PetSafe®, DogWatch®, Dog Guard®, SportDOG®, and Pet Stop® are registered trademarks of their respective owners. Dog Fence Ontario is not affiliated with, sponsored by, or endorsed by these companies. We provide independent service and repair for electronic pet containment systems of all brands.
Transparent pricing without surprises. We'll confirm cost before major work.
Most repairs fall into this category—the buried wire has a break somewhere.
Starting from $135 + distance
Diagnosis is included with your service call. If you need a new collar:
Custom quoted based on:
We'll walk you through pricing options during our initial conversation so there are no surprises.
Not every problem requires a full replacement. Here's how to decide.
About LINK Upgrades: Upgrading to LINK collars gives you battery status visibility, warning/correction history, and remote trainer function within Bluetooth range—without needing to replace your buried wire. It's peace of mind and fewer "is it working?" moments.
Not every problem is a broken fence. Sometimes it's a training or settings issue—and that's what we're here for.
We can help you train your new dog to respect the boundary using our GentleSteps method. We'll guide you through proper training steps and adjust settings as needed.
This often means the training level needs adjustment or the delay needs to be removed. We can help you re-train or adjust settings—often without replacing anything.
Don't just crank the levels up. Contact us to discuss proper settings, delay removal, or training adjustments. Running through usually indicates incorrect settings, not a need for maximum correction.
If your dog has been reliable but is starting to push boundaries, a quick refresher session can reinforce proper behavior without needing equipment changes.
Remove collar daily (including at night) to prevent irritation or sores. If your dog is sprinting through the fence, contact us about settings adjustments—don't just increase correction levels without guidance.
Quick answers to common service questions. Click any question to expand.
Yes! We service most major brands including Invisible Fence, PetSafe, DogWatch, Dog Guard, SportDOG, and more. Send us photos of your transmitter and collar, and we'll let you know if we can help.
Beeping usually indicates a wire break or loop issue—the transmitter has detected an incomplete circuit. Don't guess what it means—snap a photo and text it to us at 855-364-3362 so we can diagnose it properly.
Not always. It could be collar fit, incorrect settings, training needs, or high drive overwhelming the correction. Don't just crank the levels—contact us to troubleshoot the real cause.
No—just send us a photo of the transmitter and collar. We can usually identify it from the photos and let you know if we can service it.
Sometimes it's helpful for collar testing, but it's not required. If you're dealing with training issues, having the dog there is more useful.
No. We use specialized locating equipment to pinpoint the exact break location. We create small access points, repair the break with moisture-sealed connections, and restore the area.
Common causes: aeration, gardening, edging, lightning/power surges, animals digging, old splice connections failing, or seasonal ground shifts. Most breaks are repairable.
Yes. Each break adds to the repair time and cost, but we can handle multiple breaks in one visit. If there are many breaks, we may recommend replacing that section of wire for better long-term reliability.
In many cases, yes. Pet Stop collars are compatible with most systems. We'll verify compatibility and let you know your options before you commit to anything.
Yes—all our Pet Stop collars are rechargeable, eliminating ongoing battery costs. We'll verify they're compatible with your current transmitter before recommending an upgrade.
No. We're an independent service provider specializing in Pet Stop equipment, but we can service and repair most major brands. All trademarks belong to their respective owners.
It varies seasonally. During slower periods, sometimes within a few days. During spring rush, it can be 2-3 weeks out. We'll give you a realistic timeframe when you contact us.
Yes, we serve Toronto and the GTA. Travel distance affects pricing, which is handled through custom quoting based on your location.
Cash, credit card, debit card, and e-transfer. Payment is due upon completion of service.
Absolutely. Some issues can be resolved with troubleshooting steps or settings adjustments we can walk you through remotely. We'll always try the simple fixes first before scheduling a service call.
Call or text us today, or use the booking form above.
Call 855-364-3362Or scroll up to fill out the service request form.
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